I would like to know how to get Matomo to be more specific about the referral URL that users are viewing before they are linked through to my website.
On Thursday last week, there was a post on Reddit Australia with a link to a page on my website which was the #1 post for that particular subreddit. Accordingly, the pageviews for that particular comic rose to a higher-than average number (937 page views). However, right now Reddit does not seem to be showing as a ‘referral website’. Of those 937 visitors, less than 50 have a referral webpage listed. The rest are listed as ‘direct entry’, which is inaccurate, as those visitors would surely have come from the Reddit post, as judged by the upvotes.
Can someone please explain a little more about how Matomo is handling Referral URL as part of its system, as it seems to have changed from what I was familiar with. In 2018, when I was using Piwik, the particular Reddit posts that referred users to my website were displaying as the Referral URL.
Is it true that Reddit is now counted as a ‘Social Network’? Is there any way to drill down deeper and see the particular pages of Reddit that are driving users to the site? If not, that is a large feature loss for Matomo, versus Piwik.
Thanks in advance for your explanation.