I upgraded to 2.0 yesterday, and immediately afterwards it seemed like my stats had reset - they were reading lower than before the update, but I figured it would sort itself out.
This morning the dash shows all websites at zero. Live visitor tracking still shows visits, so I know the tracking tag works and Piwik is working, it’s just not … I dunno? It’s not saving or storing or accumulating the results?
There are no errors in the PHP error log, and Piwik’s system check reports only that it’d be nice if it had the FILE permission, which is optional. All other checks pass.
I don’t know what to check next. Any advice would be appreciated.
The default All Visits have been showing “There is no data for this report” for Keywords, Referrer Websites, search engine Overview, Search Engines, etc. Yet, the graph shows visits, Visitors in Real-Time works, Visitor Browser works, etc.
If I switch from All Visits to any of my filters, the data shows up in those previously described as with zero data.
Also, it looks like the zero thing aplies to the main dashboard only. If I go to any other tab, the data is there.
There is definitely a problem with time zones.
I am on UTC+1.
Since two days I can see the following:
Piwik works normally from 1.00 to 24:00.
But from 0:00 to 1:00 NO visits are counted. I only see “0” on all statistics (dashboard and all other pages). At 1:00 everything starts to work again.
I agree, there is serious bug in version 2.0. It does appear to have to do with time zones.
I did a fresh install yesterday of 2.0. Activity was being recorded correctly for most of today. But then at some point the widgets stopped showing new activity. Come to find out the system thinks that activity is happening tomorrow. But we haven’t reached tomorrow yet. I am on New York time.
We will definitely investigate and fix, but will need a bit of time. One note: the data should always be tracked in the DB, the bug is only with “displaying” the data with regards to timezones. stay tuned