This has been a problem for me for the last few versions I used… 1.1, 1.8, 2.0-b1… so frustrating…
Thats not the biggest problem however.
Up untill just freshly installing 2.0-b1 (which didn’t track anything until I overwrote piwik.js & piwik.php with files from 2.0-a14) no data was correct. Goals, visitors, etc… everything was wrong all the time. Each visitor also = goal conversion to piwik…
So for me, 2.0 has been the only version “MOSTLY” working… just in terms of showing counts, goal counts, etc… havent tried reports yet.
I’m trying to tackle one issue at a time… can ANYONE PLEASE tell me what to do about this real-time visitor count issue?
What can cause the real-time visitor widget to show same count for last 24 hours and last 30 minutes?
And yes… definitely have more than 30 min worth of visits. And the piwik system check shows all green checkmarks. Also… archive log doesn’t report anything.
This issue doesn’t seem to be very common among other user installs. So, what can I look into? There has to be something causing this. I’ve provided info about the system… what else can I provide to get some ideas? I need something… is piwik tested with such system? Suhosin, modsec, etc… is there some configs for these or other that are causing this?
I was not able to find solid info on running piwik with all of these security/hardening solutions, so don’t know what to do.
I would appreciate some suggestions to troubleshoot.