Hi to all.
I’ve been using Piwik for the last few days and have been very impressed with the program, so far. It’s refreshing to use a spyware-free stats program.
Since yesterday, sometimes when I access the admin panel I encounter an open_basedir restriction error. It’s random, happens at anytime and goes away by itself. I’ve noticed the same behavior also on the js tracking code. I’m using the php gziped version. I’ve checked folder and files permissions, chowned the folders to my apache user, restarted Apache, reinstalled Piwik, all without success.
The exact message that appears is:
require() [function.require]: open_basedir restriction in effect. File() is not within the allowed path(s): (/home/username:/usr/lib/php:/usr/local/lib/php:/tmp)
in ‘/full_path/stats/core/Translate.php’ at the line 36
#0 Piwik_ErrorHandler(2, require() [function.require]: open_basedir restriction in effect. File() is not within the allowed path(s): (/home/username:/usr/lib/php:/usr/local/lib/php:/tmp), /full_path/stats/core/Translate.php, 36, Array ()) called at [/full_path/stats/core/Translate.php:36]
#1 Piwik_Translate::loadEnglishTranslation() called at [/full_path/stats/core/Translate.php:36]
#2 Piwik_Translate->loadEnglishTranslation() called at [/full_path/stats/core/FrontController.php:196]
#3 Piwik_FrontController->init() called at [/full_path/stats/index.php:59]
Any ideas? style_emoticons/<#EMO_DIR#>/ohmy.gif