Problem with the anonymous user (opens the login page)

daeu · January 4, 2022, 2:02pm

Hello,

I am trying to get the anonymous user to work but I am unable to get it done. I have set the View permission on every website that I am tracking with my Matomo installation as stated in the Matomo documentation, however it keeps opening the login page instead of a dashboard.

I am using the latest version of Matomo on my own server. I noticed that a similar problem was discussed here and the bug was apparently fixed in Matomo 4.2.0, however I am still experiencing a similar problem.

Any help or ideas would be greatly appreciated!

heurteph-ei · January 4, 2022, 2:16pm

Which Matomo version do you use?

daeu · January 4, 2022, 2:26pm

The version is 4.6.2

heurteph-ei · January 4, 2022, 2:46pm

Are you sure you access the matomo dashboard with the root url?

Did you configure this?

daeu · January 4, 2022, 4:37pm

Yes, the URL is the root one and the settings are set as shown.

heurteph-ei · January 4, 2022, 4:49pm

So maybe you can post the problem on the github repo…

Saqib_Ali · January 5, 2022, 12:33pm

Is anonymous user has access to website?
if not then can assign under System->Users