Problem with Acquisition > Websites report

General questions
1

Hi all,

I think I don’t fully understand the Acquisition > Websites report.

If I expand a row, I see some links of the external website AND some links of my site, i.e.

[+] mail.google.com
 | 
 + - index (link: https://mail.google.com/)
   - mail/mu/mp/285/ (link: https://mail.google.com/mail/mu/mp/285/)
   - link-to-my-website

So I don’t understand if this report should contain:

  • the exact URL of the external site, where the user found an URL to my website (but what URL exacly?)
  • the exact URL of my website where the user landed (but from what external URL exaclty?)

Anyway, i think it shouldn’t contain both mixed this way, it’s pretty confusing to me.

Thanks for your support.

2

How is configured your measurable?

image
image1300×585 11.8 KB

3

Do you need the URLs textarea value only?

4

Hi @Marco_Sciamanna
It seems Matomo recognizes your own website as external. The I imagined that in the measurable definition (my screenshot), the website address is not properly set…
Another idea: Maybe the referrer and the 1st page have different protocol? (HTTP/HTTPS)
Another idea: Maybe the visitor spent more than 30 minutes (without doing any action) on the page (then the session is considered ad terminated) and then continues some navigation: The result may be a new visit with as referrer… The site itself! (The case would be the same when a visitor starts a visit before Midnight and terminated it after Midnight. In such case, 2 visits are counted…