I recently installed, or attempted to install Matomo Analytics for my website. I uploaded the files to my domain/Analytics folder and walked through the setup procedures. Though there was some early confusion, eventually there were green lights all the way through the setup. I’m using InfinityFree and Cloudflare if that is helpful.
However, when I turned it on to look at my traffic, there are warnings in red all over the place. I’m not using WordPress or any cookie-cutter web tools like Wix, Squarespace, etc.
I’ve installed the Matomo script on all of my pages (the most relevant ones).
I’m looking for a path to begin dealing with these problems that involves some explanation and how to fix them. I do not know even how to or what questions I need to be asking. Though I’m pretty good at figuring these things out eventually, I need a little more help to start with. Here are a few error messages to get started right off the bat.
----------------------- Visits Over Time --------
Mysqli prepare error: Access denied for user ‘epiz_28063674’@‘192.168.%’ to database ‘epiz_28063674_MatomoAnalytics’ - in plugin Goals.
--------------------------- Become a Matamoro Expert – Visitor Map – Channel Types – Visits Overview – Matomo Blog -------
Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Matomo administrator for assistance.
Essentially nothing is working. I’m sure the problem must be obvious but I do not know where to start. From what I’ve gathered, Matomo is a wonderful application and I need it to work for me. Please help!