Pre-Processed Log Segments not working

(Matt V) #1

I am trying to set up a segment for visits to a certain url path. I have it configured as an “Action” url and put my path name. When I try to access historical data, e.g. last week, (which shows when I do not try to segment the visits) it says:

Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Matomo administrator for assistance.

I beefed up the PHP.ini and my.ini (running on WIMP…I know IIS isn’t best…). Increase max_execution_time, inno_buffer_pool size and ran the autoarchiving command php.exe core:archive --url . The logs pre-processed fine. I even switched the segment to use the pre-processed setting… I am still getting same error… Any advice??