Piwik suddenly go slow


#1

Hi to all,
i installed piwik on a new website at december 2012.
it goes ok for some week but now when login i see dashboard but all remain LOADING.

i take a look to server log and found this :

[Wed Mar 21 20:37:17 2012] [error] [client 87.19.155.94] Script timed out before returning headers: index.php, referer: http://www.conciliumetius.it/piwik/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday#module=Dashboard&action=embeddedIndex&idSite=1&period=day&date=yesterday
[Wed Mar 21 20:37:17 2012] [warn] [client 87.19.155.94] Timeout waiting for output from CGI script /web/htdocs/www.conciliumetius.it/home/piwik/index.php, referer: http://www.conciliumetius.it/piwik/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday#module=Dashboard&action=embeddedIndex&idSite=1&period=day&date=yesterday

updated to last release 1.7.1 but problem still remain.
googled for this msg but cannot find related to piwik

please help me


(Matthieu Aubry) #2

Please contact your webhost it sounds like a problem on their end.
Alternatively you can also try to enable DB sessions Installation - Analytics Platform - Matomo


#3

ok. solved with DBSession.
Thanx