kinge
March 7, 2016, 10:15am
1
Hi there,
I’ve got an typo3-Installation with several intranet sites. Piwik (2.16.0) is installed on the same server. I’ve inserted this for our intranet-tracking:
config.ini.php ->
[Tracker]
trust_visitors_cookies = 1
Are there parameters which exclude client-tracking?
Do changes in config.ini.php effect tracking instantly?
Thanks for any help!
kinge
March 8, 2016, 6:59am
3
For example when I visit the intranet site from my local account, my visit is counted. When I access the site via citrix, it is not counted!?
kinge
March 9, 2016, 6:49am
4
Hi, most of our employees access the intranet via citrix, so it’s very important for us that their visit is counted! How can I achieve that!?
Thanks for any help!
kinge
March 15, 2016, 7:30am
5
No help!? Do you need further information? I would appreciate any response!
quba
(Kuba Bomba)
March 15, 2016, 11:10am
6
I’m afraid it’s connected with the tool you are using to access the website. I’m not familiar with it, so I can’t help you with that.
Can you somehow check if the tracking request is triggered while entering via citrix?
matthieu
(Matthieu Aubry)
March 17, 2016, 2:47am
8
kinge
March 22, 2016, 7:36am
9
The problem is solved. We had to change proxy exceptions for the piwik-domain. Now the cookies are set and the visits via citrix are tracked - Thanks!