Hi - I am at stage 3 of the Piwik installation on my server and keep getting this error message:
In case you can’t see the screenshot above - this is the error message:
Error while trying to connect to the database server:
SQLSTATE  Access denied for user ‘xxxxx’@‘localhost’ to database ‘piwik’
I have tried all manner of combinations of logins and passwords etc - trying to get it to work but no luck. I have read some of your forum postings and see that this has been an issue for others in the past. How do I solve this?
The login and password I have been entering is that which is required to access my hosting account/cpanel - is that the correct L & P. Or should I be using the L & P associated with the database when I established it in MySQL ? I have been using “localhost” for the database server. Which L & P does your product require for setup?
Looking forward to getting beyond stage 3 … thanks