Piwik Installation giving errors

Hi all,

I am new to piwik.

I have installed piwik latest version and php 5.6.x.

Whenever i am accessing URl on browser, it’s giving me an error page stating that :slight_smile:

An error occurred

To run Piwik you need at least PHP version 5.5.9

Unfortunately it seems your webserver is using PHP version 5.3.3. 

Kindly guide me how can i overcome this error.

Hi all,

I was able to debug this issue while moving forward i am facing another issue.

when i launched piwik Ui on browser, it gives me error for mbstring ext and always_populate_raw_post_data=-1.

I have checked my piwik ext folder and mbstring is present in it and also i have edited php.ini file to make post data regarding config change, still piwik is showing same error on console even after restarting webservers.

Please guide on this.


What do you mean by checking the piwik ext folder? It depends on your PHP setup if mbstring is available. Maybe check the phpinfo()-page.

Make sure you have edited the correct php.ini file (the one corresponding to the php version you are now using). Otherwise phpinfo() should also show you if you have changed it correctly.

1 Like


It worked for me,

Thanks for the help :slight_smile: