We are experiencing a strange problem that I hope you can be kind and help us with;
No visits or visitors using IE 10 (Internet Explorer 10) are tracked.
It works fine with IE 8 but we get no statistics from IE 10. We use the latest version of Piwik 2.3.0.
Our web developer has checked the web pages, tracking code etc and everything looks fine on the client side. We don’t get any error messages.
Is there some way to check the requests being sent to Piwik on the server side? Is there some Piwik log we can check?
Could you please help us? We’ll be very grateful for any hints as we really do not know where to look next.
Best grateful regards,