I’ve noticed several problems with the data being collected by Piwik, specifically with regards to the Keyword list data being recorded for Live and Google. I have listed these problems below:
- The search engine keyword list for Live.com appears to be wrong. Several top keywords on the list are definitely keywords that are not used to access our site, such as “Shopping” and “Customer”. I’m not sure how these keywords are being captured by Piwik or if there is something wrong with the Live.com.
I’ve since been informed that this may be the cause:
The Google search engine keyword list is also not compiling properly. For example, we rank high for the term “asset label” and this would be the term we would expect to see in the Piwik keyword list for Google. Instead, we see “asset” and “label” as two different words, even though we don’t rank in the top 100 for both of those keywords. The term “asset label” shows up near the bottom of the keyword list.
Due to the problems described above, a legitimate keyword only shows up on our overall keyword list (all search engines combined) at position 5. The top 4 keywords on the list are all false.
The user’s configuration settings list is also being compiled incorrectly. The top rated configuration setting is reporting as “Windows 2003 Server, Internet Exlporer, 800 x 600”. This is clearly wrong and should actually fall near the bottom of the list. I’m not sure if the problem is occuring due to the problems described above as well?
Piwik is an impressive product however, the inability to accurately report and measure real information basically destroys its purpose. Analysis can’t be performed using the compiled data due to a complete lack of trust of what is being reported.
Is anyone else experiencing similar problems?