Piwik 2.14.1 + API = zend_mm_heap corrupted?

futureweb · July 24, 2015, 8:05am

Hey there,
since we upgraded to Version 2.14.1 our automated Site/User creation out of our CMS isn’t working anymore. (creating Site & User over API)

addSite works
addUser works excactly 1 Time after Apache restart … when calling it a second time I always get “zend_mm_heap corrupted” within Apache Error Log
That’s the call: http://stats.domain.at/?module=API&token_auth=myToken&format=php&method=UsersManager.addUser&userLogin=user_6057&password=meinPassWord&email=stats_6057@stats.local
Need to restart Apache to get it working once again …
CentOS Linux release 7.1.1503 (Core)
Apache/2.4.6
PHP/5.4.16

Not sure what to try next on this Problem?!? Hope someone here can help me …

Thank you, bye from Austria
Andreas Schnederle-Wagner

matthieu · July 24, 2015, 9:11am

Hi there,

upgrade your PHP version to more recent one (ideally PHP 5.6.x)

futureweb · July 24, 2015, 9:14am

PHP 5.4 Branch is the one delivered with latest RED HAT ENTERPRISE / CENTOS 7 Release … don’t you think Piwik should be compatible with the latest Release of one of the widest spread enterprise Linux Builds?! :-/

No other ideas on that Problem?!

Andreas

matthieu · July 24, 2015, 4:07pm

zend_mm_heap bug is not a piwik issue but a PHP bug. you need to upgrade i’m afraid there is no other solution? (of couse I may be wrong :-))

futureweb · July 27, 2015, 7:54am

well - using Piwik a few years now … and about half a year on this Server (Centos 7) - with this PHP Version (5.4) - and never saw zend_mm_heap Bug wihin Logs - and never had any Problems with the API. … Then I upgrade Piwik and got Problems with the API and start getting this Error … Doesn’t sound like a pure PHP Bug for me - does it sound like for you?

Andreas

matthieu · August 5, 2015, 5:29pm

yes

futureweb · June 27, 2016, 12:05pm

@matthieu,
upgraded Server as per your recommendations - Piwik 2.16.1 - Centos 7.2.1511 with PHP 5.6.22 - unfortunately I’m still getting zend_mm_heap corrupted sometimes.

Any ideas on this now?!?

thx
Andreas

matthieu · June 28, 2016, 2:47am

Could you post your error log messages, you got on this modern PHP version and modern Piwik?

futureweb · June 28, 2016, 9:47am

Hey @matthieu,
simply got

zend_mm_heap corrupted
zend_mm_heap corrupted
zend_mm_heap corrupted
zend_mm_heap corrupted

within the Error Logs. Unfortunately nothing more … (I know - “very helpful” for debugging … ;-))

I upgraded to PHP 7.0.7 yesterday and had no Error since - I hope it stays like this …

Thx
Andreas