[Piwik 2.0-b7] TCPDF ERROR on ARCHIVE.PHP

[htechcorpdev]

Hi,

We are currently using version 2.0-b7 of Piwik due to previous errors on TCPDF when downloading PDF reports.
The said version fixed the error.

Now we have a new problem when we added a cronjob for archive.php.
Please advise.

Here is the error :

Error in the last Piwik archive.php run:
1 total errors during this script execution, please investigate and try and fix these errors. First error was: Got invalid response from API request: http://www.example.com/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=c18d4868d17cba5fff7b50b0473257f7&trigger=archivephp. Response was '

There is an error. Please report the message (Piwik 2.0-b7)
and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).


Warning: Illegal string offset ‘masked’ in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7067


Backtrace -->

#0 Piwik\Error::errorHandler(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7067]

#1 TCPDF->Image(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7265]

#2 TCPDF->ImagePngAlpha(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:6970]

#3 TCPDF->Image(…) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:385]

#4 Piwik\ReportRenderer\Pdf->paintReportTable(…) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:318]

#5 Piwik\ReportRenderer\Pdf->renderReport(…) called at [:]

#6 array_walk(…) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:445]

#7 Piwik\Plugins\ScheduledReports\API->generateReport(…) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:512]

#8 Piwik\Plugins\ScheduledReports\API->sendReport(…) called at [:]

#9 call_user_func(…) called at [/var/www/http/piwik/core/TaskScheduler.php:244]

#10 Piwik\TaskScheduler::executeTask(…) called at [/var/www/http/piwik/core/TaskScheduler.php:134]

#11 Piwik\TaskScheduler::runTasks(…) called at [/var/www/http/piwik/plugins/CoreAdminHome/API.php:41]

#12 Piwik\Plugins\CoreAdminHome\API->runScheduledTasks(…) called at [:]

#13 call_user_func_array(…) called at [/var/www/http/piwik/core/API/Proxy.php:199]

#14 Piwik\API\Proxy->call(…) called at [/var/www/http/piwik/core/API/Request.php:205]

#15 Piwik\API\Request->process(…) called at [/var/www/http/piwik/plugins/API/Controller.php:34]

#16 Piwik\Plugins\API\Controller->index(…) called at [:]

#17 call_user_func_array(…) called at [/var/www/http/piwik/core/FrontController.php:114]

#18 Piwik\FrontController->dispatch(…) called at [/var/www/http/piwik/index.php:58]

There is an error. Please report the message (Piwik 2.0-b7) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: Illegal string offset 'altimgs' in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7073

Backtrace -->

#0 Piwik\Error::errorHandler(...) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.p

Here is the full errors output:

---

INIT
Querying Piwik API at: http://www.example.com/piwik/index.php
Running Piwik 2.0-b7 as Super User: root

NOTES

• Reports for today will be processed at most every 10 seconds. You can change this value in Piwik UI > Settings > General Settings.
• Reports for the current week/month/year will be refreshed at most every 3600 seconds.
• Archiving was last executed without error 59 min 40s ago
• Will process 3 websites with new visits since 59 min 39s , IDs: 1, 3, 5

---

START
Archived website id = 1, period = day, Time elapsed: 1.670s
Archived website id = 1, period = week, 0 visits, Time elapsed: 2.597s
Archived website id = 1, period = month, 215 visits, Time elapsed: 4.603s
Archived website id = 1, period = year, 0 visits, Time elapsed: 1.628s
Archived website id = 3, period = day, Time elapsed: 1.866s
Archived website id = 3, period = week, 28 visits, Time elapsed: 5.499s
Archived website id = 3, period = month, 28 visits, Time elapsed: 5.740s
Archived website id = 3, period = year, 28 visits, Time elapsed: 5.256s
Archived website id = 5, period = day, Time elapsed: 1.034s
Archived website id = 5, period = week, 16 visits, Time elapsed: 1.544s
Archived website id = 5, period = month, 16 visits, Time elapsed: 1.972s
Archived website id = 5, period = year, 16 visits, Time elapsed: 1.036s
Starting Piwik reports archiving…
Done archiving!

SUMMARY
Total daily visits archived: 64
Archived today’s reports for 3 websites
Archived week/month/year for 3 websites
Skipped 0 websites: no new visit since the last script execution
Skipped 0 websites day archiving: existing daily reports are less than 10 seconds old
Skipped 0 websites week/month/year archiving: existing periods reports are less than 3600 seconds old
Total API requests: 12
done: 3/3 100%, 64 v, 3 wtoday, 3 wperiods, 12 req, 34454 ms, no error
Time elapsed: 34.454s

SCHEDULED TASKS
Starting Scheduled tasks…
ERROR: Got invalid response from API request: http://www.example.com/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=c18d4868d17cba5fff7b50b0473257f7&trigger=archivephp. Response was '

There is an error. Please report the message (Piwik 2.0-b7)
and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).


Warning: Illegal string offset ‘masked’ in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7067


Backtrace -->

#0 Piwik\Error::errorHandler(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7067]

#1 TCPDF->Image(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7265]

#2 TCPDF->ImagePngAlpha(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:6970]

#3 TCPDF->Image(…) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:385]

#4 Piwik\ReportRenderer\Pdf->paintReportTable(…) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:318]

#5 Piwik\ReportRenderer\Pdf->renderReport(…) called at [:]

#6 array_walk(…) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:445]

#7 Piwik\Plugins\ScheduledReports\API->generateReport(…) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:512]

#8 Piwik\Plugins\ScheduledReports\API->sendReport(…) called at [:]

#9 call_user_func(…) called at [/var/www/http/piwik/core/TaskScheduler.php:244]

#10 Piwik\TaskScheduler::executeTask(…) called at [/var/www/http/piwik/core/TaskScheduler.php:134]

#11 Piwik\TaskScheduler::runTasks(…) called at [/var/www/http/piwik/plugins/CoreAdminHome/API.php:41]

#12 Piwik\Plugins\CoreAdminHome\API->runScheduledTasks(…) called at [:]

#13 call_user_func_array(…) called at [/var/www/http/piwik/core/API/Proxy.php:199]

#14 Piwik\API\Proxy->call(…) called at [/var/www/http/piwik/core/API/Request.php:205]

#15 Piwik\API\Request->process(…) called at [/var/www/http/piwik/plugins/API/Controller.php:34]

#16 Piwik\Plugins\API\Controller->index(…) called at [:]

#17 call_user_func_array(…) called at [/var/www/http/piwik/core/FrontController.php:114]

#18 Piwik\FrontController->dispatch(…) called at [/var/www/http/piwik/index.php:58]

There is an error. Please report the message (Piwik 2.0-b7) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: Illegal string offset 'altimgs' in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7073

Backtrace -->

#0 Piwik\Error::errorHandler(...) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.p

done

---

SUMMARY OF ERRORS
Error: Got invalid response from API request: http://www.example.com/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=c18d4868d17cba5fff7b50b0473257f7&trigger=archivephp. Response was '

There is an error. Please report the message (Piwik 2.0-b7)
and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).


Warning: Illegal string offset ‘masked’ in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7067


Backtrace -->

#0 Piwik\Error::errorHandler(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7067]

#1 TCPDF->Image(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7265]

#2 TCPDF->ImagePngAlpha(…) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:6970]

#3 TCPDF->Image(…) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:385]

#4 Piwik\ReportRenderer\Pdf->paintReportTable(…) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:318]

#5 Piwik\ReportRenderer\Pdf->renderReport(…) called at [:]

#6 array_walk(…) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:445]

#7 Piwik\Plugins\ScheduledReports\API->generateReport(…) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:512]

#8 Piwik\Plugins\ScheduledReports\API->sendReport(…) called at [:]

#9 call_user_func(…) called at [/var/www/http/piwik/core/TaskScheduler.php:244]

#10 Piwik\TaskScheduler::executeTask(…) called at [/var/www/http/piwik/core/TaskScheduler.php:134]

#11 Piwik\TaskScheduler::runTasks(…) called at [/var/www/http/piwik/plugins/CoreAdminHome/API.php:41]

#12 Piwik\Plugins\CoreAdminHome\API->runScheduledTasks(…) called at [:]

#13 call_user_func_array(…) called at [/var/www/http/piwik/core/API/Proxy.php:199]

#14 Piwik\API\Proxy->call(…) called at [/var/www/http/piwik/core/API/Request.php:205]

#15 Piwik\API\Request->process(…) called at [/var/www/http/piwik/plugins/API/Controller.php:34]

#16 Piwik\Plugins\API\Controller->index(…) called at [:]

#17 call_user_func_array(…) called at [/var/www/http/piwik/core/FrontController.php:114]

#18 Piwik\FrontController->dispatch(…) called at [/var/www/http/piwik/index.php:58]

There is an error. Please report the message (Piwik 2.0-b7) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: Illegal string offset 'altimgs' in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7073

Backtrace -->

#0 Piwik\Error::errorHandler(...) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.p 1 total errors during this script execution, please investigate and try and fix these errors ERROR: 1 total errors during this script execution, please investigate and try and fix these errors. First error was: Got invalid response from API request: http://www.example.com/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=c18d4868d17cba5fff7b50b0473257f7&trigger=archivephp. Response was '

There is an error. Please report the message (Piwik 2.0-b7) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: Illegal string offset 'masked' in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7067

Backtrace -->

#0 Piwik\Error::errorHandler(...) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7067]
#1 TCPDF->Image(...) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:7265]
#2 TCPDF->ImagePngAlpha(...) called at [/var/www/http/piwik/libs/tcpdf/tcpdf.php:6970]
#3 TCPDF->Image(...) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:385]
#4 Piwik\ReportRenderer\Pdf->paintReportTable(...) called at [/var/www/http/piwik/core/ReportRenderer/Pdf.php:318]
#5 Piwik\ReportRenderer\Pdf->renderReport(...) called at [:]
#6 array_walk(...) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:445]
#7 Piwik\Plugins\ScheduledReports\API->generateReport(...) called at [/var/www/http/piwik/plugins/ScheduledReports/API.php:512]
#8 Piwik\Plugins\ScheduledReports\API->sendReport(...) called at [:]
#9 call_user_func(...) called at [/var/www/http/piwik/core/TaskScheduler.php:244]
#10 Piwik\TaskScheduler::executeTask(...) called at [/var/www/http/piwik/core/TaskScheduler.php:134]
#11 Piwik\TaskScheduler::runTasks(...) called at [/var/www/http/piwik/plugins/CoreAdminHome/API.php:41]
#12 Piwik\Plugins\CoreAdminHome\API->runScheduledTasks(...) called at [:]
#13 call_user_func_array(...) called at [/var/www/http/piwik/core/API/Proxy.php:199]
#14 Piwik\API\Proxy->call(...) called at [/var/www/http/piwik/core/API/Request.php:205]
#15 Piwik\API\Request->process(...) called at [/var/www/http/piwik/plugins/API/Controller.php:34]
#16 Piwik\Plugins\API\Controller->index(...) called at [:]
#17 call_user_func_array(...) called at [/var/www/http/piwik/core/FrontController.php:114]
#18 Piwik\FrontController->dispatch(...) called at [/var/www/http/piwik/index.php:58]

There is an error. Please report the message (Piwik 2.0-b7) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: Illegal string offset 'altimgs' in /var/www/http/piwik/libs/tcpdf/tcpdf.php on line 7073

Backtrace -->

#0

[matthieu (Matthieu Aubry)]

This bug is fixed in the latest 2.0-beta11. thanks for the report!

[htechcorpdev]

Hi Matt,

After updating Piwik to the latest release candidate of Version 2.0, we are still receiving the errors above. Archive.php runs every hour on cron. I think it has a conflict with the script that sends out the PDF reports which we run 3 times a day at per hour interval.

Thanks!

[htechcorpdev]

Hi Matt,

I think the problem with TCPDF is on the SVG logo of Piwik.
Please see attached screenshot from the PDF report output.

Thanks!

[matthieu (Matthieu Aubry)]

PDF is trying to load the PNG logo not SVG.

Can you try to disable the Theme Morpheus, use Zeitgeist, and see if the PDF start working again?

[htechcorpdev]

Hi Matt,

Thanks for the advise. Archive.php cronjob does not return any error anymore when we switch to Zeitgeist.

We have also changed the default logo of Piwik to our own logo.
Problem is, it does not appear on the PDF reports. It only works in the Piwik website.

Thanks!