on the ecommerce log, there is shown one order of a returnig visitor. the order includes a unique product-sku. this works fine. but, the same user has got a abandoned cart entry with the same product-sku ~4 hours before his order.
my question is: should the abandoned cart not be replaced with the “ordered-status”? the problem is, that the same person created an “abandoned-cart” entry and an order with the same product within 4 hours. so, i think it’s not really an abandoned cart, isn’t it?
thanks for help!