PHP error when trying to install

Hi there,

when trying to install www.xxxxxx.com/analytics the following error pops up immediately.
Any ideas?

Many thanks
Christian


Warning: require_once(/home/xxxxxx/public_html/analytics/libs/upgradephp/upgrade.php) [function.require-once]: failed to open stream: No such file or directory in /home/xxxxxx/public_html/analytics/index.php on line 34

Fatal error: require_once() [function.require]: Failed opening required '/home/xxxxxx/public_html/analytics/libs/upgradephp/upgrade.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/xxxxxx/public_html/analytics/index.php on line 34

Anyone?

what version of php are you using? what php.ini memory settings do you have?

Reupload all files, some files are not uploaded yet

Hi Matt,

did reuploading about 3 times - no change.

Hi lesjokolat,

using PHP 5.3.28 and memory_limit is 64M.

Regards
Christian

Really this error means the file upgrade.php is not found, so not uploaded correctly somehow, can you check?

i would also recommend php 5.3.3 at least as well

I’d recommend PHP 5.5 :slight_smile:

Hi Matt,

[quote=Matt]Really this error means the file upgrade.php is not found, so not uploaded correctly somehow, can you check?[/quote]correct, the problem is that there is not even a /libs/ directory - but that is the download right from piwik.org, which is obviously incomplete…

Cheers
Christian

I downloaded Piwik from http://builds.piwik.org/ and I see a libs/ folder there? where are you downloading piwik from?

Hi Matt,

downloading from Get Piwik - Analytics Platform - Matomo
Unzipped zip-folder “latest” looks like the photo attached.
http://www.hitradio.com.na/analytics/piwik.png

Cheers
Christian

?

Please use another zip tool such as 7zip or so. try downloading latest beta from Index of /