I have searched for this, but the view topics I could find do not apply to our situation.
We’re using Matomo 3.6.0, a central installation for multiple websites, and we’re logged in with the super-user (but also a regular user with the appropriate access rights has been tested)
We’re using the Page Overlay feature with “overlay_disable_framed_mode = 1” because of cross-domain.
We’ve tried to set-up the appropriate frame-related headers which works (the site could load in the frame) but the tracker then complaints with the error
Blocked a frame with origin “(website)” from accessing a frame with origin “(matomo installation)”. Protocols, domains, and ports must match.
every attempt to get this cross-domain scripting allowed failed, so we went with the frame-less option.
the website loads, but the site then responds with an alert-box with the before-mentioned error;
Error: You can’t access this resource as it requires ‘view’ access for the website id = 1.
we’ve tried with the super-user account, we’ve tried with an admin account which has (verified) the ‘view’ access right on the website in question.
I hope any of you recognises this problem and has a fix for it, because we’re at a loss.
some topics hint a bug, but supposedly fixed in 3.5
some topics hint at frame-busting (which we disabled on the site to be sure, no effect)
other topics refer to piwik 1 and 2, way too old.
any and all help is appreciated.