Page overlay not authorized

Support & Bugs
1

Hi there,

I noticed that when attempting to use the Page Overlay feature under Behavior/User ID Action URL, I am encountering an issue. Specifically, I am seeing a screen with an error message in the browser console stating, “Found invalid iframe origin in hash URL: http://XXX.YYY.ZZZ.”
and Matomo screen looks like this:

image
image770×463 15.2 KB

For context, I have added the site in question under Trusted Matomo Hostname in General settings, as well as under Cross-Origin Resource Sharing (CORS) domains. Despite this, the issue persists.

I was wondering if there is a solution to this problem that would allow me to use the Page Overlay feature as intended.

Thank you very much for any help you can provide.

Best regards,
Alla

2

Hi Alla,

It looks like an Apache 2 error, you may have to enable
“AllowOverride All” on your Apache config (directly on your web server, not Matomo)
This file is located in /etc/apache2/apache2.conf or directly in you single website file config in /etc/apache/sites-enabled/XXXXXX.conf

Regards,
Ronan

3

This will allow Iframe to load in your page (this is your error)
For sure it’s an apache error

4

This does not help. Should I add htaccess files?

5

Hi,

No all htaccess files are already in Matomo folder, you do not need to add a new one.
Did you reload the apache configuration after editing ?

Ronan