Outlink Problem

Support & Bugs
1

In the official FAQ, outlinks shows the list of external URLs that were clicked by your visitors from your website pages. If your visitor click on a link to “news.example.org” from your website “Example Domain”, this will not be counted as an outlink because the link has the the same domain as your website.

And here comes the problem.

I’ve tracked the outlinks of our site MMOsite.com, but the subdomains are still showed in the outlink list. Below is the screenshots.
[attachment 151 our-domain.jpg]
[attachment 150 4-14-outlinks-screenshot.jpg]

If I wanna check the real external URLs, what should I do?

Thanks for reading the problem.

2

No, by default, news.example.com would be treated as an outlink if the current site example.com.

Please refer to http://piwik.org/docs/javascript-tracking/

If you don’t want news.example.com to be treated as an outlink, then you have to use setDomains().

If news.example.com and example.com are tracked using the same idsite, then you should use setCookieDomain().

If you don’t want example.com to be shown as a referrer to news.example.com, then you have to set the URL aliases in the Sites Management settings.

3

The actual documentation section about ignoring clicks on outlinks is: http://piwik.org/docs/javascript-tracking/#toc-ignore-specific-domains-or-sub-domains-in-the-outlink-click-tracking

Thanks for reporting the issue with the FAQ, I have updated the FAQ to reflect the actual behavior. New to Piwik - Analytics Platform - Matomo

4

Thanks for helping!

5

My pleasure. >:D<