Opt-Out not working with Edge Browser


(CaraMcD) #1

Hello,
I discovered earlier today that the Opt-Out function is not working in the Edge Browser…

Yes, we do have a number of clients using Edge.:upside_down_face:

Appreciate your feedback.

Thanks,
Cara


(Lukas Winkler) #2

Hi,

Is the Opt-Out iframe embedded on the same domain as the Matomo instance (or a subdomain)?

As far as I know some browsers or users are blocking third-party-cookies which the opt-out tool is essentially (it is from a different domain as your website)

If this is the case, you could try to create your own simple opt-out which stores the cookie on the domain of the tracked website:
https://developer.matomo.org/guides/tracking-javascript-guide#optional-creating-a-custom-opt-out-form