On some Website I cannot get rid of the “Oops an error…” on the reports page.
Now there is a fresh Matomo Wordpress Plugin installation on a Domainfactory server, first on PHP 7.2.5. and again on 8.1
I checked the incompatible plugins, should be ok. No PHP error
The system report is ok too.
Could you please have a look?
# Matomo
- Matomo-Plugin-Version: 5.0.5
- Config existiert und ist schreibbar.: Ja (“$abs_path/wp-content/uploads/matomo/config/config.ini.php” )
- JS Tracker existiert und ist schreibbar.: Ja (“$abs_path/wp-content/uploads/matomo/matomo.js” )
- Plugin-Verzeichnisse: Yes ([{“pluginsPathAbsolute”:“$abs_path/wp-content/plugins/matomo/plugins”,“webrootDirRelativeToMatomo”:“…/plugins”}])
- Tmp-Verzeichnis schreibbar: Yes ($abs_path/wp-content/cache/matomo)
- Matomo-Version: 5.0.2
- Matomo Blog idSite: 1
- Installierte Matomo-Version: 5.0.5 (Install date: 2024-03-26 10:36:09)
- Upgrades outstanding: No
- Upgrade in progress: No
Endpoints
- Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
- Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
- Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
- Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
Crons
- Server-Zeit: 2024-03-26 09:57:45
- Blog-Zeit: 2024-03-26 10:57:45 (Die nachfolgenden Daten werden in der Blog-Zeitzone angezeigt)
- Sync users & sites: Next run: 2024-03-27 10:38:18 (23 hours 40 min) ( Last started: 2024-03-26 10:38:20 (-19 min 25s). Last ended: 2024-03-26 10:38:20 (-19 min 25s). Interval: daily)
- Archive: Next run: 2024-03-26 11:36:12 (38 min 27s) ( Last started: 2024-03-26 10:36:14 (-21 min 31s). Last ended: 2024-03-26 10:36:14 (-21 min 31s). Interval: hourly)
- Update GeoIP DB: Next run: 2024-04-25 10:38:18 (29 days 23 hours) ( Last started: 2024-03-26 10:38:20 (-19 min 25s). Last ended: 2024-03-26 10:38:21 (-19 min 24s). Interval: matomo_monthly)
Vorgeschriebene Prüfungen
- PHP version >= 7.2.5: ok
- PDO extension: ok
- PDO\MYSQL extension: ok
- MYSQLI extension: ok
- Other required extensions: ok
- Required functions: ok
- Required PHP configuration (php.ini): ok
- Directories with write access: ok
- Directories with write access for Tag Manager: ok
Optionale Prüfungen
- 64-bit PHP Binary: ok
- Tracker status: ok
- Memory limit: ok
- Time zone: ok
- Open URL: ok
- GD > 2.x + FreeType (graphics): ok
- Other extensions: ok
- Other functions: ok
- Filesystem: ok
- Last Successful Archiving Completion: ok
- Database abilities: ok
- Max Packet Size: ok
- Geolocation: ok
- Update over HTTPS: ok
- Mobile Messaging SMS Provider: ok
- Supports Async Archiving: No
- Async Archiving Disabled in Setting: No
- Location provider ID: geoip2php
- Location provider available: Yes
- Location provider working: Yes
- Had visit in last 5 days: Yes
- Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
Matomo Settings
- Track mode: default
- Track ecommerce: Yes
- Track codeposition: footer
- Track api endpoint: default
- Track js endpoint: default
- Version history: 5.0.5
- Core version: 5.0.2
- Last tracking settings update: 1711446340
- Last settings update: 1711446340
- Disable cookies: Yes
Logs
- Keine:
WordPress
- Home URL: $site_url
- Site URL: $site_url
- WordPress Version: 6.4.3
- Number of blogs: 1
- Multisite Enabled: No
- Network Enabled: No
- WP_DEBUG: No
- WP_DEBUG_DISPLAY: Yes
- WP_DEBUG_LOG: No
- DISABLE_WP_CRON: -
- FORCE_SSL_ADMIN: Yes
- WP_CACHE: No
- CONCATENATE_SCRIPTS: -
- COMPRESS_SCRIPTS: -
- COMPRESS_CSS: -
- ENFORCE_GZIP: -
- WP_LOCAL_DEV: -
- WP_CONTENT_URL: $site_url/wp-content
- WP_CONTENT_DIR: $abs_path/wp-content
- UPLOADS: -
- BLOGUPLOADDIR: -
- DIEONDBERROR: -
- WPLANG: de_DE
- ALTERNATE_WP_CRON: -
- WP_CRON_LOCK_TIMEOUT: 60
- WP_DISABLE_FATAL_ERROR_HANDLER: -
- MATOMO_SUPPORT_ASYNC_ARCHIVING: -
- MATOMO_ENABLE_TAG_MANAGER: -
- MATOMO_SUPPRESS_DB_ERRORS: -
- MATOMO_ENABLE_AUTO_UPGRADE: -
- MATOMO_DEBUG: -
- MATOMO_SAFE_MODE: -
- MATOMO_GLOBAL_UPLOAD_DIR: -
- MATOMO_LOGIN_REDIRECT: -
- Permalink Structure: /%postname%/
- Possibly uses symlink: No
- Upload base url: $site_url/wp-content/uploads
- Upload base dir: $abs_path/wp-content/uploads
- Upload url: $site_url/wp-content/uploads/2024/03
- Custom upload_path:
- Custom upload_url_path:
- Compatible content directory: Yes
- WP_Filesystem Initialized: Yes
WordPress Plugins
MU Plugins
- InfiniteWP - Client Loader: 1.0.1
Plugins
- Admin Menu Editor: 1.12.1
- Antispam Bee: 2.11.6
- Autoptimize: 3.1.11
- Avada Builder: 3.11.7
- Avada Core: 5.11.7
- Borlabs Cookie - Cookie Opt-in: 2.2.67
- CF7 Google Sheet Connector: 5.0.8
- Contact Form 7: 5.9.3
- Contact Form 7 Multilingual: 1.2.2
- Country & Phone Field Contact Form 7: 2.4.6
- Flamingo: 2.5
- Honeypot for Contact Form 7: 2.1.1
- InfiniteWP - Client: 1.12.5 (Network enabled)
- Maintenance: 4.08
- Maintenance Mode: 2.4.4
- Matomo Analytics - Ethical Stats. Powerful Insights.: 5.0.5
- MC4WP: Mailchimp for WordPress: 4.9.11
- Object Cache 4 everyone: 2.2
- Redirection: 5.4.2
- TinyPNG - JPEG, PNG & WebP image compression: 3.4.3
- UpdraftPlus - Backup/Restore: 1.24.1
- Wordfence Security: 7.11.4 (Network enabled)
- WPML Multilingual CMS: 4.6.9
- WPML Redirect Based on IP Country: 1.9
- WPML SEO: 2.1.0
- WPML String Translation: 3.2.9
- Yoast Duplicate Post: 4.5
- Yoast SEO: 22.3
- Active Plugins: 28 (iwp-client:1.12.5 sitepress-multilingual-cms:4.6.9 wp-seo-multilingual:2.1.0 admin-menu-editor:1.12.1 antispam-bee:2.11.6 autoptimize:3.1.11 borlabs-cookie:2.2.67 cf7-google-sheets-connector:5.0.8 contact-form-7-honeypot:2.1.1 contact-form-7-multilingual:1.2.2 contact-form-7:5.9.3 country-phone-field-contact-form-7:2.4.6 duplicate-post:4.5 flamingo:2.5 fusion-builder:3.11.7 fusion-core:5.11.7 lj-maintenance-mode:2.4.4 mailchimp-for-wp:4.9.11 maintenance:4.08 matomo:5.0.5 object-cache-4-everyone:2.2 redirection:5.4.2 tiny-compress-images:3.4.3 updraftplus:1.24.1 wordfence:7.11.4 wordpress-seo:22.3 wpml-auto-detect-and-redirect-by-ip:1.9 wpml-string-translation:3.2.9)
- Theme: Avada (Avada-Child-Theme)
Server
- Server Info: Apache
- Apache AddHandler support: Supported
- PHP OS: Linux
- PHP Version: 8.1.27
- PHP SAPI: fpm-fcgi
- PHP Binary Name: /usr/sbin/php-fpm
- PHP Maxmind DB extension: Not loaded
- PHP Error Reporting: After bootstrap: 4437
- PHP Found Binary: /usr/bin/php -q
- Timezone: UTC
- WP timezone: +01:00
- Locale: de_DE
- User Locale: en_US
- Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
- WP Memory Limit: 512M
- WP Max Memory Limit: 256M
- Timezone version: 2024.1
- Time: 1711447066
- Max Execution Time: 0
- Max Post Size: 75M
- Max Upload Size: 52428800
- Max Input Vars: 1500
- Disabled PHP functions: No
- zlib.output_compression is off: Yes
- Curl Version: 7.61.1, OpenSSL/1.1.1k
- Suhosin installed: No
PHP cli
- PHP cli Version: 8.1.27
- MySQLi support: ok
Database
- MySQL Version: 5.7.44
- Mysqli Connect: Yes
- Force MySQL over Mysqli: No
- DB Prefix: wp_
- DB CHARSET: utf8
- DB COLLATE:
- SHOW ERRORS: No
- SUPPRESS ERRORS: No
- Uses Socket: No
- Uses IPv6: No
- Matomo tables found: 47
- DB tables exist: Yes
- Matomo users found: 4
- Matomo sites found: 1
- Erforderliche Berechtigungen: OK
Browser
-
Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 OPR/108.0.0.0)
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Language: de-de,de,en-us,en,en-gb
Thanks, Jürgen