We do run an HTTP proxy, however I couldn’t seem to get the proxy settings to work correctly in config.ini.php.
Our proxy returned an error message, but I could only see the first few characters of the message, so found it hard to debug.
For example, when trying to view the marketplace to select a new plugin:
"There was an error reading the response from the Marketplace: <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 St. Please try again later.”
The alternative is to open up our corporate firewall to allow direct access from our Piwik server to specific domain names/IPs and ports on the intranet. We’d need a specific list of domains/IPs and ports to be able to do this though.
Any help with either opening up through our firewall, or help with debugging our proxy issue is much appreciated.