Once more ...No data has been recorded yet

Support & Bugs
1

Hello there,

We’ve just started my analytics configuration with the following:

website to be analyzed: https://laplace.house + wp-piwik plugin
website with a self hosted matomo: https://laplace.house/visit

We followed the standard installation and setting procedure.(we’re not pros)

So now, after a while, matomo doesn’t record any visits at all.

And at the console we get the screen with:
“No data has been recorded yet”

We only want to see how our site is visited.

As we want to avoid google analytics we’re frustrated.

Thks for help.

Lukas

2

Hi Lukas,
If you inspect your website with CTRL + SHIFT + i you will see under the tab Network that there are a couple of issues that’s need to be solved. On of them is that the Matomo.js file is not reached because of a 503-error.

image
image1887×374 42.2 KB

I hope this helps.

1 Like
3

Hi Peter,

We restart from scratch, it seems correct and now the dashboard appears as usual.

Now we access the site pages but nothing is recorded (only one from USA) even after a while.
where are we wrong ?

Now at the console we have a 400 (bad request) from laplace.house/visit/matomo.php.

So, now we really don’t know what’s going.

Any idea thx

Lukas

4

Hi Lukas,

Perhaps this ticket is related:

Regards,
Peter