Numbers differ from GA

(Hhjjkk8686) #1

Hi! Our users numbers differ by a third from GA numbers. We’ve disabled bots, installed the tracking code in the header, instead of footer, to track the pages that aren’t completely loaded, we also disabled tracking users who have their JS disabled.

Could you guys share more suggestions on what to try out to get the GA and Matomo numbers show the same(therefore probably accurate) numbers?

(Fabian Dellwing) #2

I would guess GA ignores DNT header and Matomo does respect it (by default).

(Hhjjkk8686) #3

Great idea, where can I find the option to disable DNT in Piwik?

(Fabian Dellwing) #4

Settings -> Privacy -> Users opt-out