We installed matomo yesterday on our new site and got the all clear from the system check up. No errors found.
We installed the tracking code using the plugin for Subrion CMS, and looking at the source code of the pages, the tracking code is there, in the right place, on all pages.
We then asked a number of friends from all over the world to visit the site, and just have a look around, proof read articles etc. Expecting these visits to show on the dashboard.
Now, 24 hours later, it still tells us that there are no visits and shows no visits.
Has anybody any idea what could be causing this. It is vital that we get this going, soon…