We have set the sample size to 100%. But, still not all sessions are getting recorded. I see many entries in the visits log that don’t have a “Replay Session Recording” link. Is there any other setting to get all sessions recorded?
Hello @sgs. Since this is a plugin issue, could you please reach out to us at shop@matomo.org. Also please provide the following information so we can check on this further:
- screenshot of your session recording configuration
- Screenshot or screen recording on the issue so we can see what’s happening.