I still get no weekly email report!
A daily report works…(also test emails - therefore the email settings are correct).
Any ideas?
Thx.
I still get no weekly email report!
A daily report works…(also test emails - therefore the email settings are correct).
Any ideas?
Thx.
I’m facing the same problem, I receive daily reports but no weekly (and possibly monthly) reports. I have not set-up automatic archiving.
How about you ? Did you set-up How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo ?
There is a post concerning Piwik 1.4 in which weekly reports are correctly sent 301 Moved Permanently
according to the dev team a cronjob is not necessary to generate and receive an email-report…
Since a trigger is mandatory I guess it will be triggered by a visitor access (tracking script…)
Anyway: it works with a daily report, doesn’t it? Therefore it should work with a weekly one, too!
Do you confirm you have not set-up How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo ?
yes, currently I don’t have a cronjob!
But I get the same result when I configure one…
@JulienM: in which format do you generate the report, as PDF or HTML?
and how do you send it? via (standard) PHP Mailer or via a (configured) SMTP-Server?
Have you tried the different opportunities?
So far I checked both formats HTML & PDF.
And both the PHP Mailer & the SMTP setting - but only for the daily test.
I don’t check the SMTP option with the weekly report.
I know, it’s a pain to test because we always have to wait a week for the results
@dev team: any comments form your side? where to look further? logs? db entries?
HTML via Gmail SMTP
Piwik 1.5 will come soon - let’s have a new shot then
Hi Piwik-Team,
no news regarding our issue above?!
No weekly reports so far…
Again: is there any point I can check? Something like a log?
not yet. I wait for the 1.5 final…
I’ll give you a feedback then.
I can confirm now: it also happens with 1.5!
If you look at your error logs, do you see any error there?
where can I see them?