No Reports for last week and earlier (maybe due to Website Recovery)

Hey there,

last week I had to reset my website due to a critical error and use a previously made backup for the recovery (i use the Wordpress plugin so everything is on the same server). Since then, me reports in Matomo are only going back to this date. I know that the previous data is still available (I can check this when looking at the real-time reports from a year ago for example, however, the reports do not present this data. Is there any way that I can fix this and make Matomo to reload these reports or so.

Looking forward to your support.
Best regards,
Tim

Hi @tim_matomo
I don’t understand why your previous reports disappeared. But in order to re-create them, you could invalidate them: