No more traffic with matomo

General questions
1

hello
My matomo folder was in my domain. I use pageSeep so I moved matomo folder to a subdomain because pageSeep need to be disable with matomo . Pagespeed is not activated in the subdomain .
So a copied a new tracking code to my website
Now I have not traffic in matomo
Why?
Thank you

2

Hi,

Can you check in your browsers developer tools if the request to matomo.php is still successful?

3

hello
well, I’m not familiar with this How do I do it?

4

Hi,

You can open your tracked website in your browser and press F12.

But it seems like you are linking to https://www.y-globetrotter.fr/fr/piwik/matomo.js in the tracking code, which doesn’t exist.

So if you moved Matomo, you also need to adapt the var u="//www.y-globetrotter.fr/piwik/"; line in the tracking code to the new URL

5

no, it is another site of me
it is this one https://www.encens-naturel.eu/

6

Okay, here the issue is a bit different:
The tracking code tries to load https://testzoo.gaya0483.odns.fr/matomo/matomo.js, but that site doesn’t have a valid SSL certificate, so browsers refuse to load it.

So you just need to set up SSL for the new subdomain (e.g. using Let’'s Encrypt).

7

yes it is this subdomain
ok I’m going to do it, I come back
thank you

8

yes it works now with SSL
thanks

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