No Data in report

Support & Bugs
1

Hi, I installed Matomo on WP via the plugin, it manages to track the visits, which I see in the “real time” panel, but the all reports are empty and there is no trace of the recorded visits.

Thanks

WordPress version 5.7
Current Plugin: Matomo Analytics - Ethical Stats. Powerful Insights. (version 4.11.0)
PHP version 7.4.30

2

Hi @diegoz

Most of the time, you have to wait (until one day) in order for your data to be archived (processed into reports)…

3

Sorry but in this website i installed Matomo about 2 mouths ago…

In other website, same installation process and no problem.

:frowning:

4

It was a CRON problem in the file wp-cron

1 Like