No data in March logged

Support & Bugs
1

Hi,

I have no data in my PIWIK installation logged from March 24 to April 6 - I think that I updated to 2.12.0 on March 23 and to 2.12.1 on April 6.

But I didn’t find any ticket in the change log that could fix such an issue - is this a known problem? Is there any way to get these data back (e.g. is logged, but not processed…)?

Best regards!
Stefan Wagner

2

Hi Stephan

There was no known issue causing " no data to track" in 2.12.0 - it’s surprising! if you still have a problem with 2.12.1 please let us know

3

I have something similar – logging of data stopped Nov 20 which I discovered today when I had to report the website “success” to my boss … Today I updated to the current version 2.12.1 and all of a sudden I saw “live” activity … without changing anything about the website … now I have this huge gap in my records of almost half a year …

Best regards
Axel.

4

Could you check that all your plugins are up to date too?