No data in all reports


(cialog) #1

All questions in piwik.org/faq/troubleshooting/#faq_58 are answered but i get no data in all reports except LIVE VISITORS.

  • tracking code verified
  • javascript is on
  • lots of data in log_visit table
  • selected reports for correct website and date
  • mysql timezone is SYSTEM

I’ve got no clue - can someone provide a hint please?


(Matthieu Aubry) #2

can you PM me your piwik details (url, login, pwd) and if possible your FTP or SSH details (if I need to fix something), thanks


(Rakundo) #3

I have the same problem style_emoticons/<#EMO_DIR#>/sad.gif

It worked initially, but after numerous attempts to start from scratch (completely new database and reapplying tracking code) i still only get live visitors.


(cialog) #4

@Rakundo,

I already sent Matthieu my server details …
Promise to keep you informed about any progress or solution.


(Rakundo) #5

Did it ever initially work for you? It had worked for me for a while but then after about 12 hours it stopped working.


(cialog) #6

My first intallation worked perfact for quite a long time. Then i decided to do a fresh install with version 0.5.4 … that was when all went wrong style_emoticons/<#EMO_DIR#>/sad.gif