No data being recorded

(ovid688) #1

There aren’t any visits being recorded in piwik, including my own.

Does anyone know common problems that would cause this?


(ovid688) #2


I had password-protected the directory for piwik, and it was kicking back people who weren’t signed in when the javascript tag tried to access the files. So, there weren’t any visits.

I renamed the folder from piwik to something else, and it broke the install. I uninstalled piwik (by deleting the config file) and reinstalled it in the renamed folder. It now works marvelously.

(michaelc) #3

Hi ovid688,

Welcome to the OpenX community forums!

Great to hear! If you have any other problems please feel free to post it on any Piwik forum.