New segments do not process historical data

Support & Bugs
1

Hello,

I have created several new segments, but only new data appears in the segments. If I test the segment to a previous time period, I get hits from the visitor log. The segments are not live, but are processed by the archive cron. I have already invalidated all data of the segment by plugin and called the cron manually (https://matomo.org/faq/how-to/faq_59/):
./console core:archive --force-all-websites --url=YOUR_MATOMO_URL_HERE

Still, no previous data appears in the segments. Neither for single days nor the complete months. I am using the latest Matomo version 4.2.1. What am I doing wrong? Or are the data only prepared in larger time intervals?

Thanks for help.

2

Does anyone have any idea what I am doing wrong?

The problem also affects newly created segments. No reports are prepared for the past, although the raw data is complete. From the day of creation the segments contain data, so they were basically created correctly.