we are using Piwik for an Intranet application (only 1 site). A very nice tool !!!
Working like a charm first months. But we got feedback about strange results for august and were trying to find out why we got strange results displayed sometimes.
But no success.
Thanks to everyone who can help here.
1 We started with Piwik 1.2.1
no major issue. Using crontab to archive (1x / day)
2 Update to 1.3, 1.4 on live server
no major issue during 2 months, but august results were wrong and we’ve started to investigate and update our dev server to 1.6 hoping it will fix the issue.
But no success.
Data schema looks good (columns are not everywhere sorted like a default 1.6 fresh install, because ALTER commands are adding new columns at the end of each table, no idea if it could disturb…)
Every month have similar table archives (same data quantity).
No issue in Firebug for the website where we are using Piwik.
Playing with the period selector delivers strange results.
Just see attached screenshots
If we use the year selector option for 2011, we got no result
If we use the month selector option for august… we see there are only results for April (???)
[attachment 449 dashboard_month08.png]
if we use date range selector option, we got only a possible result for August if we add the first day of september (???)
(on the screenshot, left only from 1 to 31 august, right from 1 augsut to 1 september)
[attachment 450 compare_daterange.png]
Hope it’s clear enough
Any idea where I need to search for to solve this issue ?
If you need more information, let me know.
I can not send a server access (intranet)