I installed piwik on my few sites. very happy to find this great scripts. Real great work.
There is no problem so far. until now the company has changed server so I installed piwik as usual.
I could installed completely. but the problem is no tracking at all.
Then I try troubleshoot by tracking another website which is on another server (linux) by using the same piwik installation. I found that everything went just fine. Tracking was made. no error. no nothing. everything run fine.
So I couldn’t go any further. accidentally, I move mouse over Add widget -> Live! -> visitor profile. and there is an error show up like in attachment. Please check out the attached picture. This doesn’t occur on the other site profile. Please note that I use the same installation to track both website but one is working another isn’t. The thing is both website are on different server. One is windows using IIS and another is linux.
Piwik was setup on windows based server. and this could be the problem because it cannot track any website on this server. On the other hands, it tracks other websites on linux based server wonderfully.
So I’m not sure this could be about IIS issue or PHP version or anything. Or do I need any additional config on IIS or windows server or on PHP file or somewhere else?
not sure if the picture attached would relate to this issue but it’s the only thing I could find for your information.
Also the log file on server couldn’t be found. Even i follow the path showed by phpinfo().
Please advice I really love piwik. It’s amazing.