Missing file error on Installation

Support & Bugs
1

include(C:\Inetpub\wwwroot\piwik/tmp/templates_c%%DF^DF8^DF8D327D%%structure.tpl.php): failed to open stream: No such file or directory
in ‘C:\Inetpub\wwwroot\piwik\libs\Smarty\Smarty.class.php’ at the line 1283

I am getting the above error when I first try to install Piwik. It creates the templates_c directory and there is a randomly generated .tmp file but i can’t get past it constantly saying some file doesn’t exist. Anyone have any ideas?

Thanks,

Matt

2

It looks like a broken version of PHP that isn’t handling the mixture of forward and backward slashes in the path.

Can you try an XAMPP build?