Is it possible to migrate existing analytics data from our WordPress plugin installation to your Cloud hosted solution?
Hi Steven. The migration process consists of two main steps:
Migrate from WP to an empty on-premise instance using our guide here: https://matomo.org/faq/wordpress/how-do-i-migrate-all-my-data-from-matomo-for-wordpress-to-matomo-on-premise/
Please note the the plugin mentioned in the guide above should be installed in the source instance, which is your WordPress instance in this case.
Request a migration from the new on-premise instance to Cloud by completing the steps and form on this page: https://matomo.org/migrate-to-matomo-cloud/