Migrate to Cloud

Is it possible to migrate existing analytics data from our WordPress plugin installation to your Cloud hosted solution?

Hi Steven. The migration process consists of two main steps:

  1. Migrate from WP to an empty on-premise instance using our guide here: https://matomo.org/faq/wordpress/how-do-i-migrate-all-my-data-from-matomo-for-wordpress-to-matomo-on-premise/
    Please note the the plugin mentioned in the guide above should be installed in the source instance, which is your WordPress instance in this case.

  2. Request a migration from the new on-premise instance to Cloud by completing the steps and form on this page: https://matomo.org/migrate-to-matomo-cloud/


I bring this topic back regarding Matomo Cloud

@Cloud I’ve got one question about migration to Matomo Cloud
Regarding the form, do we need to be super-user in order to find config files and copy paste on the form ?
Or if we are not super-user, is it possible to find the config files otherwise in order to be able ton validate the form ?

Thanks :slight_smile:

Hi @Ant5669
You don’t have to be a superuser in Matomo, but you’ll need access to the server where your Matomo on-premise setup is hosted. This is so you can find the config.ini file and copy the details from the [General] and [Tracker] sections.


Thanks for your answer :slight_smile:

Sincerely yours,