I’m a little confused. I’ve set up Microsoft Ads export on multiple clients in the past and things work perfectly. I have one client that I can’t seem to get it to work. Matomo is tracking Conversions for my Microsoft Ads Campaign but when I create the export file the file is always blank even if there are conversions that should be showing. The files upload into Microsoft but they are blank so it shows no conversions. Any idea on what I’m doing wrong or where I should check? I just can get the Conversion export file to show conversions.
Anyone have any suggestions or anything I should try? I don’t understand why Matomo is tracking conversions but when I do the conversion exports they are blank. It must be a user error but I can’t figure out how to trouble shoot it.