"Memory exhausted" while trying to install 3.0.1

Support & Bugs
1

Hi!

I’m trying to install Piwik 3.0.1. When accessing /index.php to do the install, here’s what I get:

"PHP message: PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 135168 bytes) in /www/<vhost>/core/FrontController.php on line 416

I tried to push the memory size up to 512MB to no avail.

Here’s the server specs:

  • FreeBSD 11.0
  • Nginx 1.10.2
  • PHP 7.0.14 via PHP-FPM

Am I missing something?

Thanks for your help!

2

So: downgrading to Piwik 3.0.0 gave me more information. I was missing PHP’s ctype extension. It was throwing a

Fatal error: Call to undefined function ctype_alnum()

error. From there, I could work out what was missing. Re-trying with 3.0.1 after install the extension worked.

Case closed, but it’s weird that 3.0.1 wouldn’t throw this error but instead use all available memory.

3

that’s really weird because nothing’s changed in 3.0.1 around this code. Good that you could find a way to proceed!

4

Had the same issue when I tried to install Piwiki 3.0,4 on a vanilla server under SLES 12. Tried to increase the memory_limit parameter up to 4G without any success.
I installed php7-ctype like suggested and It works now.
Maybe adding php7-ctype and php7-json as prerequisite would help.

cheers!
~M