Matomo v3.13.6 still not detecting visits from VMWare AirWatch browser (#6248)

New Matomo v3.13.6 still not detecting visits from VMWare AirWatch browser (#6248).

https://matomo.org/changelog/matomo-3-13-6/

Visits from iOS Safari and Mobile Chrome are detected without any issues.

Has anyone else verified? Thanks.

Hi,

The PR (Adds detection for VMware AirWatch browser by liviuconcioiu · Pull Request #6248 · matomo-org/device-detector · GitHub) should have been included in device detector 3.12.5

which should be the version included in Matomo 3.13.6.

Can you test your user agents on https://devicedetector.lw1.at to see if they are detected correctly by device detector?

Hi Lukas,

Yes it detects it as VMware AirWatch 7.15, WebKit 605.1.15. However, when we visit a page with AirWatch it doesn’t register the visit while the same page registers a visit if viewed from iOS Safari and mobile Chrome.

Update: It works on the Android 7.15 version of AirWatch but not from iPhone AirWatch 7.15.

Can anyone provide any insight on this? Pages are still not being detected from the iPhone AirWatch browser even after upgrading Matomo to v3.14.1.

Hello,

I have the same issue on infrastructure Airwatch Matomo Version is 3.14
Do you have solution about this ?