We have a problem with a locally installed Matomo-Application (not On-Premise).
In our case Matomo is used to track the visits of numerous websites (10 in total hosted on the same server as the matomo client) in order to show statistics of the tracked items/sites, but for some websites and their corresponding sites it doesn’t seem to work correctly.
This is how the statistics-element is embedded in one of our websites:
And this works perfectly fine, but for some reason it sometimes doesn’t represent the correct data (depending on the selected item/site)
However matomo is tracking it correctly, atleast in the dashboard it says so.
I looked into the “Behaviour”-Tab and it seems the maximum amount of tracked items is 500? - is that correct?
So could it be that i need to buy an upgraded version of matomo (or some sort of license) or is there some configuration issue with my matomo version?
The PHP version is 8.3.9 and the matomo version is 5.1.0
and as u can see it is only saving a maximum of 500 (at least that was my guess)
I know the numbers are wrong because i tracked how often i visited a specific site for a week, but the statistics-data was incorrect. On the other site the data was correct though.
okay, the screenshot helped.
There is a row limit in Matomo. You can see it when you have reached the limit by the entry “Andere” (like in your screenshot) or “Others” in the reports.
