First of all, I use a GA4 datalayer, from GA4 Enhance E Com Module Prestashop
Actually, my client implemented a Matomo account (in-premise for now) but we still used Google Tag Manager and GTM.
Currently, there is one template i choose to use in Google Tag Manager in order to track purchases, add_to_cart, view_item on Matomo but it seems like old GA;
I’ve filled the fields with same variables as GA4, but I notice only 1 conversion since I have implemented the tag, 4 days ago.
I don’t know why only 1 was tracked and the others not.
Is there a reason about my setup why it is not functional ? Or maybe, if we already track on GA4, can we also track on Matomo ?
I’d like ton understand the issue, thanks very much for your answer !