Matomo stops tracking when plugin AzonPress is active

Support & Bugs
1

Hi everyone.

i recently did run into a issue with a specific plugin. In the second where I activate the plugin AzonPress, Matomo stops tracking.

I just noticed that because the next day my tracking said 0.

The team from AzonPress had a look into a staging site, saying the error comes from Matomo and therefore I should investigate here.

So I am trying to figure out what is required or why it crashes.

Following the trouble shooting guide, it’s a tracking issue and not an archiving issue.

What to do to solve it?

Thanks, Julian

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2

Hi @MoD666
Can you check if there is errors (HTTP, JavaScript) in the tracked site when AzonPress is active?
Can you see the request to the Matomo server?

3

The issue seems to be solved now. Two updates from Matomo and one from AzonPress.

Matomo seemed to have identified a library being responsible for the crashing.

So solved for now. Thanks for your time Philippe.

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