Matomo requires either the mysqli extension or both the PDO and pdo_mysql extensions


(ccc) #1

I get the following error during installation on a shared Linux host. (php v7.3) Matomo v3.7.0

"Matomo requires either the mysqli extension or both the PDO and pdo_mysql extensions. "

But phpinfo shows that “MySQL driver for PDO”, “MySQLi”, and “MySQLnd” modules are present.

What have I missed out?


(Fabian Dellwing) #2

Can you make sure you have something like this in your phpinfo?

Also Additional .ini files parsed should contain both the pdo.ini and the pdo_mysql.ini


(ccc) #3

You are right pdo_mysql is missing. It’s fixed now. Thanks