Matomo report shows no data

I can’t access reports such as Acquisition report for the month of October. I get the above screen. Is it something to do with cron jobs? How do I fix this?

hi there,

It looks like your archiving is not well done.
You should have some warning in your system report (available from Matomo Analytics > Diagnostics).
You can try to disable the asynchronous process by adding in your wp-config.php file the following content:


the reports will be then generated on the fly.
Kind regards


Thanks @Matthieu_Mary

This fixed the issue.