I can’t access reports such as Acquisition report for the month of October. I get the above screen. Is it something to do with cron jobs? How do I fix this?
hi there,
It looks like your archiving is not well done.
You should have some warning in your system report (available from Matomo Analytics > Diagnostics).
You can try to disable the asynchronous process by adding in your wp-config.php file the following content:
define(‘MATOMO_SUPPORT_ASYNC_ARCHIVING’, false);
the reports will be then generated on the fly.
Kind regards
Mat