Good morning, Matomo support.
We have an active Matomo installation on an Nginx server. A few days ago the server crashed and had to be restarted, at which point we started experiencing problems.
When we start Matomo with PHP 7.3 and Nginx we get the following message:
Cannot connect to the database:
The PDO extension is required for this adapter but the extension is not loaded
Checking the active modules in php I see that they are active:
Checking, it shows this message:
I go to the route and the file it’s on the folder.
Any help you can offer us will be appreciated. We have other installations like WordPress and we have no problems, only with Matomo. Thank you very much.