Matomo - Ecommerce Report missing on On-Prem Solution

Serdar96 · November 10, 2025, 1:01pm

Hi,

W’re using Matomo On-Prem solution but we can’t see the Ecommerce Report being populated even thought the Ecommerce Plugin is active.

Can you help?

Thanks,

Serdar96 · November 12, 2025, 1:01pm

hi Matomo Team, do you have any updates for me?

Jason_1282 · January 28, 2026, 1:20am

Do you have Ecommerce enabled in your website config?